Why should I choose your company?
Customer satisfaction is our goal! Before accepting a job, we make sure our customer has a clear explanation of what will be done and how it will be done. We also offer a wide range of services so we are confident we can do whatever job you require.
What should I look for in a tree company?
When you are looking for tree service in Dallas, quality, reliability and experience are three important factors to consider. It is also important to look for a company with a safety program making sure your home will be protected.
If a tree needs to be removed, will my property be protected?
We take every precaution necessary to protect your property and minimize any impact to the landscape. Our crews are extremely experienced in all types of removals and pruning including hand work, aerial lift and crane work
What should I expect when you arrive at my property?
Professional services provided by qualified tree technicians. We provide our customers with a detailed explanation of services to be performed upon arrival and ensure that clean-up is done before we leave the premises. We treat your home as though it were our very own.
Can they provide a list of references?
We will be happy to share a list of satisfied customers.
How much does it cost to cut down a tree?
This is the number one question we hear as a tree removal company: COST. It is impossible to price a tree removal or pruning job over the phone or without viewing the tree. Every tree and location is different and the cost to remove or prune a tree is based on various factors.
Price is based on the size of the tree, the method of removal (whether by crane, bucket or climbing), the location of the tree and its accessibility, and safety factors such as electrical lines nearby or trees that may be over a house. We provide estimates free of charge so that we can meet each client and survey the tree(s) location.
Our prices vary depending on what type of service you are having done. It is important to note that every job we do is unique, and that’s the reason we provide our customers with a free, customized estimate/quote.
Do we offer 24-hour emergency storm damage care?
We will immediately respond to all storm damage calls and offer assistance. We work to help you get trees and limbs off of your house as quickly as possible.
How Will My Property Be Protected during the Tree Removal Process?
Prior to beginning the project, every precaution necessary will be taken to protect your home and minimize any impact to the landscape itself. Removal techniques (such as hand work, aerial lift, and crane work) are chosen based on the situation and layout of the yard. In addition, protective material is placed over any sensitive areas, and care is taken to ensure that the tree felling doesn’t impact any structures.
Are you insured?
Yes, we are fully insured. We have personal, property damage, and workers compensation insurance, so we are completely covered in the rare case that an accident occurs.
What happens when I call to get a free estimate?
When you call, you might get voice mail. We’re often out working with the crew and may not be able to take your call, especially if we’re running a chainsaw or operating machinery.
Leave a detailed message with your name (spelling your last name helps), contact phone number, and a brief description of what you want done. We will get back to you as soon as possible.
Do I need to be present in order to get an estimate or have work done?
It is not necessarily. If you can give a clear description of the work and mark the trees you want taken down or pruned, we can come by any time to assess the job and promptly give you an estimate. Once an estimate is accepted and the scope of the work is clearly understood, your presence is not required when the job is actually done.
What type of payments do you accept?
Cash and check.